Sales & Service Admin
HCM, Vietnam 
Jebsen & Jessen (Vietnam) Company Ltd
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Contact: xuanhoa_nguyen@jjsea.com
Provide support to the Sales and Service team in all areas of administrative work, this includes handling and following up with sales enquiries and leads, performing data entry and preparing and administering all sales-related documentation to ensure all required business processes are performed according to company policy & standard
Responsibilities
- Responsible for all sales related processing in SAP pertaining to orders/project creation, purchase request, logistics support, delivery and billing.
- Coordinate internally to ensure customer requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.
- Provide well following-up & team coordination with sales and service team to ensure that budget costing/products delivery/ sales documentation are compliant with the contractual delivery time & specifications.
- Coordinate with company legal team to ensure all contracts are properly written, review and approve prior before submission for signature.
- Coordinate with HUBS/CCC and others PIC to manage & ensure materials, customers & suppliers master data/ posting in SAP are accurate & update-to-date as per our Group requirement.
- Drive inventory optimization– track healthy stock balance and minimum holding levels with a clear focus on minimizing inventory days
- Submit all related payment documents for Finance after receiving invoice in order to pay the vendor timely.
- Prepare the invoices as per timeline to ensure timely invoicing and prompt collection of AR target meet
- Upload of equipment masters / warranty record info upon PDI completion
- Creation and Complete of SAP Service Order in SAP as per our Company Policy.
- Creation and proceed billing as planned for service contracts. Work with P&S manager to maintain renewal contract
- Ensuring timely claim submit to vendor & sufficient service spares/replace parts. Weekly submit claim report & open service order report to P&S Manager
- Keep track TPP and all related extend warranty
- Others jobs assigned by supervisor/ managers
Qualifications
- College or Bachelor's degree in Business Administration or related field
- At least 3 years of experience related field
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