Department Manager - Food
Jakarta, Indonesia 
PT JJ Ingredients Ind
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Managed a sales team, direct & coordinate the sales and marketing activities of the department, develop and implement strategies geared at achieving dynamic sales and profit objectives and contribute to the continuous growth of the Company.
Responsibilities
Managerial / Supervisory Role
1. Management
· Developing the annual Food department operating plan and budgets.
· Manage the department’s P&L and achieve budgeted sales, profit objectives and contribution margins.
· Source for new principals to complement the current product range and / or enhance strategic expansion plans for the department & company as a whole, for Senior Management’s approval.
· Organize and manage relevant Management, Principal and internal sales and/or staff meetings, with responsibility for solving issues and all queries concerning business, process, customer and people matters or activities and performance of the department.
· Accountable for the department’s local stock business, from price negotiation with principals, initial landed cost estimates to government agency documentation requirements and liaising with the Bureau of Customs where necessary.
· Lead the department in developing continuous improvements ideas and implementing initiatives to contribute to and enhance the company’s organization development.
· Represent the company in local or foreign industry and trade related associations, symposiums, exhibitions, etc. as required.
2. Staff
· Provide leadership, direction and control in all department accountabilities, activities and people.
· Motivate, train and lead the sales team to ensure that the sales budgets are achieved.
· Monitor, coach and evaluate the progress of each sales staff. (For staff under probation, strengths and weaknesses should be identified at an early stage and reinforcements and solutions proposed. At close of probation, written review of staff performance and potential will be required as basis for either employment regularization or termination).
· Delegate and ensure that sales staffs are allocated with customer accounts and other responsibilities which utilizes their capacity and capability to contribute productively to the attainment of the department’s goal.
· Identify staff potential for career advancement and development.
Functional Role / Secondary Function
1. Principals
· Build and maintain a favourable working relationship with existing principals, providing country coordination on behalf of senior management, ensuring the successful continuation of all agency agreements at all times.
· Regularly update all principals with industry and market developments and competitors’ activities.
· Conduct market research and prepare market reports as and when required by principals to contribute to the formulation of effective marketing strategies.
· Coordinate all principals’ visits, including arranging appointments with customers and follow-up on all action plans.
· Thoroughly plan and accurately forecast import stock volumes, avoiding overstocking or stock-out at all times.
2. Customers
· Continuously develop and grow the department’s customer base (i.e. new customers) by hunting for such customers and by promoting the company, its principals and products.
· Maintain rapport with existing customers through regular visits, telephone contact and other engagements, where necessary.
· Manage the customer pipeline and closely follow-up on all sales advances, especially where product samples for testing were provided and /or technical literatures were distributed.
· Manage the internal process pertaining to customers’ enquiries, requests, complaints and technical matters, including personal involvement and follow-up, so as to continuously uphold the company’s reputation as a high-value-added chemicals solutions provider.
3. Credit Control
· Manage and proactively drive all collections of overdue accounts; evaluate and asses and communicate timely to senior management on the potential of troubled accounts and recommend avenues for resolution.
· Manage the preparation of all credit applications for new customers, analyzing and recommending credit limits in coordination with the Company Manager and Finance & Administration Manager.
Qualifications
- Bachelor Degree (S1) in Food Technology or its equivalent, specializing in Food nutrition
- At least 8 years experiences in sales and marketing in the Food industry in Indonesia, with knowledge of industry regulations, broad base contact with an existing customer base
- At least 5 years experiences managing a sales team with P&L accountability and a track record of sales budget achievement.
- Strong knowledge in B2B
- Fluent in English
- Competent in People Management Skill & Leadership
- Competent in Computer Literacy (Word, Excel, PPT)
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