Purchasing & Business Support Lead
Kuala Lumpur, Malaysia 
JJ Malaysia Sdn Bhd
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Primary Purpose: Responsible for managing purchasing and logistics functions to ensure seamless execution and coordination of the company’s daily operations. This includes overseeing the sourcing, procurement, storage, and movement of materials in compliance with all relevant local regulations, particularly those governing storage and handling. Secondary Purpose: Leads and oversees business support operations for sales and services. Ensures timely, efficient, and customer-focused support to internal and external stakeholders, including customers and suppliers. This role also involves coaching, supervising and monitoring the Malaysia Business Support team to build capabilities and drive continuous improvement in sales and service delivery.
Responsibilities
Job Responsibilities:
1. Purchasing & Logistics Management
- Manage end-to-end purchasing activities including sourcing, negotiation, order placement, and supplier performance tracking.
- Coordinate and oversee all logistics processes, including inbound and outbound shipments, warehousing, and inventory control.
- Ensure compliance with local laws and company policies related to procurement, material handling, and storage.
- Monitor and manage supplier relationships to ensure timely delivery and cost-effective procurement.
- Liaise with internal departments to forecast demand and align supply chain activities with operational needs.
2. Business Support Oversight
- Lead and oversee daily business support functions for the Parts, Service, and Irrigation teams across Malaysia.
- Develop and implement efficient workflows and administrative processes to enhance team productivity and customer satisfaction.
- Supervise and mentor the Malaysia Business Support team, ensuring clear task delegation, coaching, and performance management.
- Drive continuous improvement initiatives within business support operations to strengthen cross-functional collaboration and service levels.
- Handle escalations from customers, suppliers, or internal stakeholders with a solution-oriented and service-driven approach.
3. Systems & Reporting
- Utilize SAP and other ERP systems for procurement, logistics tracking, and business reporting.
- Generate regular operational reports and dashboards to support decision-making and identify performance gaps.
- Ensure data accuracy and integrity across all systems and processes.
4. Compliance & Risk Management
- Maintain full adherence to all regulatory and safety requirements related to procurement, transport, and storage of materials.
- Conduct periodic audits and reviews to mitigate operational risks and improve process integrity.
Qualifications
Requirements:
- Minimum Diploma in Business Administration or a related discipline.
- At least 5 years of progressive experience in purchasing, logistics, or business support operations, with a proven track record in managing day-to-day execution and operational challenges.
- Minimum 2–3 years in a supervisory or leadership role, with demonstrated ability to lead, coach, and develop a team.
- Strong command of SAP or similar ERP systems; hands-on experience is a distinct advantage.
- Highly proficient in Microsoft Office applications (Word, Excel, PowerPoint), with the ability to present and analyze operational data effectively.
- Excellent organizational, communication, and stakeholder management skills.
- A proactive mindset with strong problem-solving abilities and a commitment to continuous improvement.
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