Member of the HRIS Team - provide helpdesk support to the Group’s HR and end users, technical configuration and test new developments/enhancements, maintain and update HRIS documents and conduct trainings.
• Attend to business process request or change, review and perform user acceptance testing of new releases, functionality and customizing prior to implementation into Production client; knowledge transfer to end users regarding new or modified functionalities.
• Keep abreast with the latest developments in SuccessFactors, S4-HR and enterprise portal, ensuring that the system is updated where applicable.
• Assist in S4-HANA and portal maintenance, periodic S4-HR support packages and upgrade projects including technical configuration, analyse business processes and perform customizing needs assessments.
• Provide helpdesk support to the Group’s HR and end users on operational activities and troubleshooting of reported issues.
• Maintain and update HRIS business process procedure documentations.
• Prepare training materials and conduct training sessions.
• Ensure operations are in compliance with Group ITC policies, standards and practices established.
• This job description is to be used as a guide and covers only the primary functions and responsibilities. It is not to be construed as a complete list of duties.
• Degree in IT or its equivalent from a recognized tertiary institution.
• Experience in SAP SuccessFactors Employee Central and S4 HANA module, including technical configuration and functional experience.
• Experience in SAP-HR portal administration and development would be an added advantage.
• Good knowledge with EHP4, Web Dynpro, ABAP, JavaScript, HTML, BSP, BADI, NetWeaver architecture and workflow would be an added advantage.
• Good initiative, communication and analytical skills, and ability to work with and provide consultancy to HR business partners and business end users.
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